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VISIT OUR NEW, STATE-OF-THE-ART DEALERSHIP FACILITY AT 6171 JOHNSTON STREET, RIGHT NEXT TO HAMPTON TOYOTA. NOW MORE THAN EVER . . .WHATEVER YOU WANT . . .HAMPTON HAS IT!
If you're in the market for a new car or vehicle, you may have noticed that unlike most other major car makers, Mitsubishi doesn't invest heavily in national advertising. The reason is simple.
"It's because Mitsubishi is an engineering company, not a marketing company," says owner Mark Hampton. "Mitsubishi's voice is heard as much as companies like Ford, Chevy or Nissan because Mitsubishi puts more money into research and development," he says. "We don't spend a tremendous amount of money on marketing, but instead focus on quality. This is the steak, not the sizzle."
Mitsubishi is targeted toward customer satisfaction. "Our customers are the most important part of our business. The average customer doesn't have a clue how far Hampton Mitsubhishi goes to make sure they're satisfied."
Salespeople are graded everyday on customer satisfaction. "We are constantly talking about how we can take better care of our customers and how we can improve our environment. The most important thing to us is what do the customers think about us. We'll do what it takes. We're a company with employees who have high standards." Hampton Mitsubishi has earned the prestigious Diamond Chapter of Excellence Award for the second year in a row for sales, service, and parts.
The award represents the highest level of achievement for Mitsubishi dealerships who successfully balance their business vision with customer satisfaction and sales volume in every aspect of their operation. Hampton is ranked in the Top 20 Mitsubishi dealers nationwide, of which there are over 500. That is quite a coup for a dealer that has been in business less than five years.
So next time you're shopping for a car, put Hampton Mitsubishi on your list. They'll go out of their way and do whatever it takes to get you what you want. At this dealer, that kind of pledge is just all in a day's work. |